Refund policy

We have a 3-day return policy. Only the returns requested within 3 days are accepted.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the original receipt/invoice as proof of purchase.

To start a return, email us at contact@looseorbit.in with reasons of return and photo attachment incase of damage or defect.

Once your return is approved by the team, team will contact with instructions on how and where to send your package. To complete the refund, kindly share your bank account details or UPI ID in the same email.

Items sent back to us without requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return. On approval, you’ll be automatically refunded on your original payment method within 10 business days (depending upon Bank and Payment method). Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@looseorbit.in.

For any return related queries contact at contact@looseorbit.in. 

Please note : For all returns, ₹200 will be deducted as return shipping and handling charges. The remaining refundable amount will be sent to you.